What Our Customers are Saying About Us

Customer Reviews

Overall rating: 4.9 / 5 from 137 reviews.

Customer photo review of Khal Muhammadi • Turkmen Area Rug (7'10"x10'7")

The store had a great selection of vibrant rugs. Really appreciated the thoughtful guidance and questions to help us narrow down what rug would best suit our space.

Khal Muhammadi • Turkmen Area Rug (7'10"x10'7")

Store owner replied: Thank you so much, Jhansi! It was a pleasure helping you both find the right rug for your space. We hope you enjoy it for many years to come!

Customer photo review of Malatya Kilim • Vintage Turkish Flatweave Rug (6'1"x8'10")

I have been searching for a nice rug for our office at home, but I didn't want the typical modern style rug made of synthetic fibers. I came across Indigo Rugs while searching online and found a very nice collection of vintage hand loomed wool Turkish rugs. I purchased a beautiful Malatya Killim wool rug. The artistry in the making of this rug is simply stunning. The colors in person are rich and warm and the rug fits perfectly in our Southwestern style office. There is a story hidden in each one of these rugs; they are one of a kind and the feel that emanates from them is just wonderful. The description on the website is very accurate and the rug was in perfect condition. Savash is very friendly and my order was shipped very swiftly. I highly recommend this shop!

Malatya Kilim • Vintage Turkish Flatweave Rug (6'1"x8'10")

Store owner replied: Thank you so much, Isabelle! I’m delighted to see that this Malatya kilim found the perfect home in your office. One of the things I love most about handmade rugs is how each piece brings its own character and story to a space, so I especially enjoyed seeing your photo and reading your thoughts. Thank you for your kind words, and for supporting what we love to do. Enjoy your beautiful rug, and please don’t hesitate to reach out if you have any questions.

Customer photo review of Indigo Rugs – Storewide Reviews

Savash was extremely helpful and knowledgeable and helped us purchase a beautiful antique rug for my study. Indigo rugs has a great, diverse collection of rugs and Savash guided us to finally get the rug we wanted. He also came home helped us cut the rug pad to the right size. Highly recommend Savash and Indigo carpets and we will be happy return customers!

Indigo Rugs – Storewide Reviews

Store owner replied: Thank you so much, Ananth — this truly means a lot! It was such a pleasure helping you both find the right piece for the study. The vintage. Turkmen looks so natural in the space. Really appreciate the kind works and the support. Looking forward to seeing you again in the future.

Customer photo review of Muted Oushak Turkish Rug • Transitional Handmade Area Rug (8'1"x9'10")

What a great rug buying experience. Savash thank you for your patience and for sharing your expertise. I love the rug you suggested for my bedroom. Looking forward to working with you to find the perfect rug for my living room. Oh and then maybe my office.

Muted Oushak Turkish Rug • Transitional Handmade Area Rug (8'1"x9'10")

Customer photo review of Anatolian Yastik • Handmade Turkish Mini Rug (21"x34")

Perfect for my powder room! Colors were even more beautiful in person. It was wrapped up beautifully with twine and a tag thanking me by name! I was so skeptical to buy from a Company I knew nothing about and that was across the country but I’m very pleased! Will continue to watch for more beautiful rugs from them!

Anatolian Yastik • Handmade Turkish Mini Rug (21"x34")

Store owner replied: Thank you, Meg! We love seeing it in your powder room — such a great fit. Enjoy your Anatolian yastik, and thank you for sharing a photo with us!

Customer photo review of Kars • Handmade Blue Turkish Rug (4'7" x 7'8")

Very helpful (and patient)!

Kars • Handmade Blue Turkish Rug (4'7" x 7'8")

Store owner replied: Thank you so much, Dan! I’m really glad I could help and that you found the right piece in the end. It looks great in your space — enjoy it! Savash

Customer photo review of Blooming Vines • Handmade Turkish Floral Rug (5'8"x7'10")

We were looking for a high quality rug for our home and came across Indigo Rugs while out walking. It was exactly the shop I had been looking for! Many of the rugs are brought in from Turkey and handmade. Savash was super helpful and provided guidance on size, color and style and even offered to bring a few of our top pics to our house so we could see them in our space. He went above and beyond in terms of customer service. One of the rugs he brought to our home ended up being perfect in our space, and we couldn’t be happier. The rug makes it look like we’ve finally moved in!

Blooming Vines • Handmade Turkish Floral Rug (5'8"x7'10")

Customer photo review of Tribal Trees • Handmade Area Rug (8'1"x10'3")

We purchased a beautiful rug online and also sent them a rug that has been in our family for many years for repair and cleaning. They provided great service and we are very happy both with the rug we purchased and with the repair.

Tribal Trees • Handmade Area Rug (8'1"x10'3")

Customer photo review of Garrus Bijar • Handmade Floral Area Rug (6'9"x9'9")

Savash was super helpful in helping us find two persian rugs that we absolutely love. We visited in the afternoon and saw over a hundred rugs. He came over that evening with several rugs for us to see in our house, and we had picked two rugs that evening. He is really knowledgeable and friendly. Rug pads and cleaning also turned out great. Rugs are super high quality and prices are reasonable. Would shop with Savash and Indigo again.

Garrus Bijar • Handmade Floral Area Rug (6'9"x9'9")

Customer photo review of Muted Heriz • Semi-antique Persian Rug (8'2"x10'8")

it’s always the boutique stores that have the best selection! came here to find a rug for my apartment and they had so many great options and amazing white glove customer service. highly recommend for a seamless, bespoke experience and a beautiful result

Muted Heriz • Semi-antique Persian Rug (8'2"x10'8")

Customer photo review of Kars Kilim • Vintage Kurdish Flatweave Rug (5'2"x7')

While walking in downtown San Mateo, I stumbled upon Indigo Rugs. I was not in the market for a rug, but the owner, Savash, was so incredibly kind, polite and knowledgeable. It was clear we were not going to purchase a rug but they were so stunning and over the course of the visit Savash unfolded gorgeous rug after rug at my request. His knowledge of each rug, origin, year made and what vegetable dyes were used to make the rugs was impressive. I was amazed to learn the origin and that these rugs were all handmade and vintage, decades old yet appear new, thanks to his delicate care. I returned home and thought about the kilim for a week. Upon return, I purchased two gorgeous kilims (one for the floor and on other for a wall hanging). Each kilim is the star of the room. Savash went out of his way to hand deliver the carpets and carpet pad to our home for free including installation. Without hesitation, I would return and recommend this gem of a store in downtown San Mateo. Please visit, it is a treasure and the quality and service you receive as well as reasonable prices cannot compare to a box store or online. You need to see these rugs and hear the rich history behind each to truly appreciate the art and beauty.

Kars Kilim • Vintage Kurdish Flatweave Rug (5'2"x7')

Customer photo review of Bilcik • Turkmen Area Rug (9'11"x13')

I highly recommend Indigo Rugs in San Mateo. Convenient location, extensive selection, the whole experience was top-notch. The customer service is exceptional - they even helped me with same day delivery & installation. The showroom is as beautiful and clean as the rugs themselves. If you're in the market for a new rug, this is the place to go.

Bilcik • Turkmen Area Rug (9'11"x13')

Colors are good but the rug doesn’t form a rectangle. The short ends are out of shape.

Earthy Mauve Anatolian Village Rug • Handmade Turkish Mini Rug / Yastik (22"x42")

Store owner replied: Thank you so much for your feedback, Connie — we truly appreciate you taking the time to share it. This piece is a handmade Anatolian village rug, and slight variations in shape—especially at the short ends—are a natural characteristic of traditional hand weaving. These irregularities are part of what distinguish authentic village rugs from machine-made or factory-produced pieces. We’re glad you enjoyed the colors, and we truly appreciate your support of handmade craftsmanship.

Fab! Beautifully packaged and personalized too.

Emerald Green Anatolian Yastik • Handmade Turkish Mini Rug (20"x43")

Store owner replied: Thank you, David! So happy to hear you loved the rug — and the little details too. We really appreciate your kind words and hope you enjoy your Anatolian yastik for many years to come.